Refund Policy

OVERVIEW
At GWS Product, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help with easy returns and refunds.

ELIGIBILITY FOR RETURNS

• Items can be returned within 30 days of delivery.
• Products must be unused, in their original packaging, and in resalable condition.
• Proof of purchase (receipt or order confirmation) is required.

NON-RETURNABLE ITEMS

• Gift cards
• Sale or clearance items
• Customized or personalized products

RETURN PROCESS

1. Contact Us at 📧 info@gwsproduct.com or 📞 +1 (123) 456-7890 with your order number and reason for return.
2. Once approved, we’ll provide return instructions.
3. Ship the item back to us. Customers are responsible for return shipping costs unless the item was defective or incorrect.

REFUNDS

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
• If approved, your refund will be processed back to your original payment method within 5-7 business days.

EXCHANGES
We only replace items if they are defective or damaged. If you need an exchange, contact us at info@gwsproduct.com.

LATE OR MISSING REFUNDS

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
• If you’ve done all this and still have not received your refund, please contact us.

QUESTIONS?
📧 Email: info@gwsproduct.com
📞 Phone: +1 (123) 456-7890
🏝️ Location: California, USA

We appreciate your trust in GWS Product and strive to make every shopping experience smooth and enjoyable.